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WR16TON
Contributor I
Feb 22, 2025 4:00 PM UTC

has anyone managed to fix the amp not powering on?

My Sonos amp has no power light, reset is not working. I have tried alternative power cords

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4 replies

Pools-3015
Pools-3015
Prodigy I
Feb 22, 2025 4:10 PM UTC

Have you contacted Sonos Support to speak with them about the issue?

They have more tools and insight to issues that users do here.

Burt it sounds like a hardware failure from what you are describing.

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    Schlumpf
    Schlumpf
    Virtuoso
    Feb 22, 2025 4:11 PM UTC

    My Sonos amp has no power light, reset is not working. I have tried alternative power cords

    Sound like a hardware issue. I strong recommend to contact Sonos support via phone. 

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    Ralf
      WR16TONAuthor
      Contributor I
      Feb 23, 2025 5:02 PM UTC

      I did they just said there is nothing they can do and to buy another…

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      buzz
      buzz
      Grand Maestro
      Feb 23, 2025 7:05 PM UTC

      Currently, SONOS does not offer any repair options in the US. There are some 3rd party repair options in the UK and EU. You can also find some DIY videos online. Note, however, a unit that has been disassembled is no longer eligible for any SONOS defective replacement discounts.

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