Getting Error 1000 during "checking app version" when trying to add new device

Forum|Forum|4 years ago
February 10, 2022
3 replies
18022 views

So this happens consistently, I have restarted my phone, updated the SONOS app, turned wifi off/on. Still keeps happening, and there’s not much on error 1000….

This is what the process looks like screen for screen:

Please help! I have browsed the support pages, but there’s really nothing on this error.

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Best answer by ratty

Error 100x is a connection failure of some kind. Try turning off your VPN.