flashing white light sonos amp

Forum|Forum|5 years ago
October 8, 2021
6 replies
1612 views

Hi. One of my sonos amps stopped working. I have a flashing white light. I have tried to reboot, also disconnected for 5 mins, attempted to restore to default, have tried connecting it directly to my router, all of this was done with and without speakers connected to is.

it never stops flashing white unless it is disconnect from power.

has anyone seen this before?

thanks

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by Airgetlam

If you read the Diagnostics - How do they work? thread, you’ll note that just submitting a diagnostic does not automatically generate a response from Sonos. You’d need to either call Sonos Support directly to discuss it, or post the number here for a forum moderators to pick up, when they are able to.

B

BoutrosaAuthor

Contributor I

Fyi. I have submited a diagnostic.
awaiting the reply.

Stanley_4

Grand Maestro

See: https://support.sonos.com/s/article/226?language=en_US

Maybe try hooking it to your router with Ethernet and doing another power-cycle?

AirgetlamAnswer

If you read the Diagnostics - How do they work? thread, you’ll note that just submitting a diagnostic does not automatically generate a response from Sonos. You’d need to either call Sonos Support directly to discuss it, or post the number here for a forum moderators to pick up, when they are able to.

Bruce