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Contributor I
August 15, 2021
Answered

faulty playbase

I picked up this play base from a friend who said it just stopped working, gave me it FOC, (he has far too much £££) I plugged it in & there’s no lights on the front but there’s an awful high pitched sound coming from within, doesn’t sound like it’s coming from the speakers. When plugged in for a 10mins the top surface is getting warm which I’d expect but nothing else. I’m sure it’s out of warranty & I’m not sure who to turn to. Any advice would be appreciated.

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    nik9669aAnswer
    Senior Virtuoso
    August 15, 2021

    Try contacting Sonos support. Give them the serial number and see what they say. 

    4 replies

    nik9669aAnswer
    Senior Virtuoso
    August 15, 2021

    Try contacting Sonos support. Give them the serial number and see what they say. 

    Danny1234Author
    Contributor I
    August 15, 2021

    Yeah that was going to be my next port of call, cheers dude

    controlav
    Lead Maestro
    August 15, 2021

    Given your currency you could try https://sonosrepair.co.uk/ which is an unofficial repair place.

     

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    Danny1234Author
    Contributor I
    August 15, 2021

    Cheers, I’ve sent them a message.