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Jeremy JG
Contributor II
November 23, 2021
Answered

Exhausted with Sonos problems

  • November 23, 2021
  • 2 replies
  • 170 views

My Sonos system needs re-setting daily and I am exhausted and about to give up and find an alternative sound system. I bought a connect in the hope that would help but it didn’t. The App struggles to find the system and constantly needs me to re-set our router which is rather inconvenient with my wife and I working from home and I would rather not have to run around my house each day fixing what I see as Sonos failings. Should I delete the App and start factory setting all 8 of the speakers?

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    Best answer by UKMedia

    Hi

    Please don’t factory reset your devices, you’ll delete any diagnostic information they have.  Please see my article here: Tips & Tricks - Resolving random issues impacting Sonos devices.. | Sonos Community

    2 replies

    UKMedia
    UKMediaAnswer
    November 23, 2021

    Hi

    Please don’t factory reset your devices, you’ll delete any diagnostic information they have.  Please see my article here: Tips & Tricks - Resolving random issues impacting Sonos devices.. | Sonos Community

    Remember: Sometimes Red Wine helps :)
      controlav
      controlav
      Lead Maestro
      November 23, 2021

      The problem is your router. Please tell us which one you are suffering with. 
       

      A Boost is a better choice to avoid dumb router problems than a Connect.

      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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