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doug11205
Contributor I
October 5, 2020
Answered

everything is suddenly “incompatible” with S1

  • October 5, 2020
  • 1 reply
  • 1394 views

I have been using Sonos S1 with my 11-speaker system comprised of Sonos One, Sonos Play:1, Play:5 and playbar and I took one of the Sonos One speakers with me on vacation and used it on another network in the Sonos 2 app.  I am now back home and all but one of my speakers (the Play:5) shows up at “incompatible” in the Sonos 1 app, and the “updates” don’t work.

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    Best answer by doug11205

    I solved this by factory resetting all 10 other speakers except the Play:5, and adding them back one by one to the S1 app.  That was tedious.  Thanks, Sonos. Love the “upgrade.”

    1 reply

    doug11205AuthorAnswer
    Contributor I
    October 5, 2020

    I solved this by factory resetting all 10 other speakers except the Play:5, and adding them back one by one to the S1 app.  That was tedious.  Thanks, Sonos. Love the “upgrade.”

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