Contributor I

Ethernet Desktop PC will not connect to Wi-Fi Sonos speaker

Forum|Forum|4 years ago
November 30, 2021
11 replies
292 views

Hi,

I have a PC connected to the home network through the ethernet. I have a Sonos speaker connected to the same network through a wi-fi connection. The speaker is visible on the network when accessed from mobile devices or a PC on wi-fi but my main desktop PC cannot find the Sonos system/speaker using desktop controller or apps like Spotify.

Please help!

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jgatie

Is your Ethernet using a different subnet or LAN? If so, Sonos won’t be visible.

ratty

What make/model of router is it? It could be blocking discovery traffic between network segments.

V

VanSquishedAuthor

Contributor I

The Ethernet and Wifi are on the same LAN - not sure what a subnet is!

J

John B

Just one possibility:

https://support.sonos.com/s/article/688?language=en_US

V

VanSquishedAuthor

Contributor I

Router is Asus RT-AX88U

V

VanSquishedAuthor

Contributor I

Just one possibility:

https://support.sonos.com/s/article/688?language=en_US

Thank John - I have checked the Firewall - the fact that the speaker is visible to to other wi-fi devices seems to confirm it is getting access - tis only the PC that cannot see teh speaker

ratty

It’s the PC’s network interface we’re talking about. Try https://support.sonos.com/s/article/813