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Tudz Drkl
Contributor I
May 20, 2021

error on any playlist edit or addition

  • May 20, 2021
  • 5 replies
  • 265 views

Whenever I do (almost) anything to a sonos playlist, I get an. I cannot save the queue to a new playlist or as a replacement of an existing playlist. Sonos always gives me an error (usually “unable to save queue”). Sometimes, in spite of the error, the new or modified playlist will show up only to be missing a hour or two later. This is very frustrating as it is how I save playlists from my own physical library.

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5 replies

Airgetlam
Airgetlam
May 20, 2021

Most frequently, that would indicate an issue with wifi interference , as at the moment you’re attempting to save that playlist, the controller is experiencing difficulty reaching the software running in the speakers. 

Bruce
Tudz DrklAuthor
Contributor I
May 20, 2021

It happens all of the time. It never “doesn’t” happen. We never have any of the other issues associated with wifi (like song drops or buffer problems).

    Airgetlam
    Airgetlam
    May 20, 2021

    Then submit a diagnostic, and call Sonos. Nothing better than hard data to look at, rather than a multitude of guesses. 

    Bruce
    controlav
    controlav
    Lead Maestro
    May 21, 2021

    How many Sonos playlists do you have? There is a finite limit, I cant recall if its a limit to the number, or to the total size of them all. If you are close to the limit it might explain it.

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    Tudz DrklAuthor
    Contributor I
    May 22, 2021

    @controlav Thanks for your helpful response. I’ve considered this and have culled my lists back a bit with no change in Sonos behavior. However, it wasn’t done very methodically so, that will be my next step. For reference I have 28 playlists. I haven’t counted the sizes since Sonos, unlike Spotify or Apple, doesn’t summarize the size of each list.

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