Skip to main content
Luigi408
Contributor II
May 19, 2021

Error 701 using Spotify

  • May 19, 2021
  • 1 reply
  • 132 views

Hello, I’d you go to Spotify > scroll down to Songs > play any song, I am getting the following error: An error occurred while adding tracks to queue (701). Songs play fine if I play them through a playlist for example. I tried reauthorizing and the issue still happening. I submitted a diagnostic report as well: 2080463729. Thanks. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Corry P
Corry P
Sonos Staff
May 20, 2021

Hi @Luigi408 

Welcome to the Sonos Community!

I recommend you switch your WiFi router off for at least 30 seconds. 

Please also disconnect the ethernet cable going to the Sub.

If this doesn’t help, please try rebooting the device running the Sonos app. Thanks.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Terms & ConditionsAccessibility statement