Encoding error with playlists from Amazon Music

Question

As discussed elsewhere the HD upgrade in Amazon Music broke existing Sonos playlists. Apparently the only workaround is to recreate your playlists from scratch. The least excruciating approach I have found so far is as follows:

In the Sonos desktop controller open the broken playlist and attempt to play.
Observe that the playlist appears in the Queue panel and for each song
From the Queue panel (not the Music selection panel) select Info and Options from the song dropdown
Select Album Info from the Info panel
Now select View All Songs on Album
From the album song list use the song drop down to add the original playlist’s song to a new play list. This will add the new version of the file to the new playlist.
If you like display the new playlist on your mobile device so you can see the list grow as you add the songs

It is still a mind numbing and tedious process but at least the layout of the desktop controller lets you stay organized.

James L. · Accepted Answer

Hey @andersm,Thanks for sharing your workaround!Moving the playlist contents from Amazon Music to a Sonos playlist has indeed been shown to workaround this issue and is something I’d recommend for those who have access to the desktop controller.Let me know if there’s anything I can help with.

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