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Contributor I
Jun 26, 2022 12:52 PM UTC
Answered

device names changing when speakers grouped

My issue is I have 13 products. Have had them grouped playing music “everywhere”.  Notice over past 2 days, 2-4 of my sonos moves rename to “guest room”. One of them is guest room, the others are kitchen, gym, living room. The names changing change each time. I fix it, it’s fine for a day, then an issue comes again. 🙏🏾 

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Airgetlam
AirgetlamAnswer
Jun 26, 2022 5:11 PM UTC

To be slightly more specific, previous cases of this behavior have been caused by either Apple’s HomeKit, or other third party app, and not by Sonos…..

Bruce

4 replies

106rallye
Jun 26, 2022 4:02 PM UTC

Sometimes Apple causes this? Are you an Apple user?

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Airgetlam
AirgetlamAnswer
Jun 26, 2022 5:11 PM UTC

To be slightly more specific, previous cases of this behavior have been caused by either Apple’s HomeKit, or other third party app, and not by Sonos…..

Translate
Bruce
Juce81Author
Contributor I
Jul 5, 2022 4:00 PM UTC

Thank you. It was Apple HomeKit. It was able to ad fall my products but only one of my sonos moves, and would name all my other moves then name of the one move it could add. Any idea how to fix that issue?

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Airgetlam
Jul 5, 2022 4:44 PM UTC

Unfortunately, or fortunately for me, I’ve completely avoided using HomeKit, so I have no particular advice, other that removing these speakers from HomeKit, so there is no ‘fighting’ between the two apps. Frankly, I’m not sure I understand why HomeKit is even allowed to control the names, but I’ve never bothered to investigate the specifications for that software. 

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Bruce