Deezer playlist: audio cuts out after 30s on some tracks

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Diagnostic: 1931005545

I have a Deezer playlist (a Deezer Editor one, not a personal one) which has a song that cuts out after 30s every time it gets played. No problems otherwise. How do I get the system to "refresh" this song?

Playing the same song on my phone in the Deezer app gets me the whole song, so the source material is good.

Thanks

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Ken_GriffithsAnswer

@Fishter,
That mentioned track is playing okay here on Deezer HiFi to a two ‘room’ group… just played it through a couple of times. Maybe give your router and speakers a reboot to clear things and see if that resolves your issue

James L.

Retired Community Staff

Hi @Fishter,

That certainly sounds odd.

Could you let me know which track(s) you’re able to consistently reproduce this issue with?

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FishterAuthor

Contributor I

Hello,

It's O Come All Ye Faithful by Chilly Gonzalez from the album A Very Chilly Christmas.

Thanks

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Ken_GriffithsAnswer

@Fishter,
That mentioned track is playing okay here on Deezer HiFi to a two ‘room’ group… just played it through a couple of times. Maybe give your router and speakers a reboot to clear things and see if that resolves your issue

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