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5 replies

Airgetlam
Nov 17, 2021 1:57 AM UTC

Can you describe what “cra” means, and what the forum moderators should be looking for in your diagnostic?

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Bruce
Ken_Griffiths
Nov 17, 2021 2:08 AM UTC

 

Wait er…It’s coming through … I’m getting… ‘my Sonos One isn’t working with Alexa’ .. or something similar ha ha 😂

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EdsonAuthor
Contributor I
Nov 17, 2021 8:37 AM UTC

Sorry, meant to say crackle/static sound on my sonos one. Thanks 

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Ken_Griffiths
Nov 17, 2021 2:54 PM UTC

Sorry, meant to say crackle/static sound on my sonos one. Thanks 

I would perhaps first try it plugged into a different power outlet. Sometimes ‘noise’ can come from an outlet, or extension lead/multi-plug etc.

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Airgetlam
Nov 17, 2021 3:37 PM UTC

I’ve also seen rare cases of wifi interference being involved, most specifically from nearby, perhaps unshielded, power supplies adding to the issue. 

 

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Bruce