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Contributor I
Sep 1, 2021 7:26 AM UTC

Constantly blinking white, no factory reset successful

HI. My Ikea Symfonisk, after a power outage, the led is constatnly gast blinking white. I tried to perform factory reset, no success. Tried several times. Nothing helps to boot it and, just constant fast white blinking. Have 2 Ikea Symfonisk and only one of the failed, right after a power outage and return.

 

I think that another way of hard \reset should exist, besides the pluging the power cord with held play button.

I start thinking that the device has failed due to malfunctioning. I submitted diagnostic report with number: 1575565384, 3 hours ago.

 

Any help is appreciated. I live in Armenia, and sending back the item to the States is not feasible. I purchased it online form the US Ikea.

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3 replies

Lead Maestro
Sep 1, 2021 1:15 PM UTC

Try unplugging the speakers from power for a couple of minutes AND rebooting your router.

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"Receive with simplicity everything that happens to you." - Rashi
Contributor I
Sep 1, 2021 1:31 PM UTC

Problem solved at service center, a small parts , a condenser, was faulted because of power instability at night. All works now after the repair.

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buzz
Grand Maestro
Sep 1, 2021 3:03 PM UTC

Going forward, make sure that you are using surge suppressors on all important electronics items.

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