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Winfielp7408007
Contributor I
December 28, 2021

connection Issues

  • December 28, 2021
  • 2 replies
  • 59 views

My Sonos system has stopped working.

My WiFi is working properly

My Sonos system is stating that there is no Sonos Sytem on my network.  I have reset the WiFi and tried connecting manually.  It has been working for years without problem before this.  

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    2 replies

    UKMedia
    UKMedia
    December 28, 2021

    What do you mean by reset the wi-fi?

    Are you able to connect any of your Sonos devices via an ethernet cable?

    Please see this article here: Tips & Tricks - Resolving random issues impacting Sonos devices.. | Sonos Community

    Remember: Sometimes Red Wine helps :)
      ratty
      ratty
      December 28, 2021

      If you’re looking for help you’d need to add more detail:

      • What Sonos devices do you own?
      • Is there a wired Sonos component?
      • Do you have a WiFi mesh system? If so which one?
      • Are the WiFi bands separated, with different network names?
      • Which device(s) can’t see the system? 
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