Connection Issue

Forum|Forum|4 years ago
February 9, 2022
6 replies
140 views

I have 4 speakers.

I can group 3 together my one, play:1 and beam and I have no issues.

When I add my symfonisk table lamp to the group the music cuts out or stops altogether.

All 4 speakers are within 7 or 8 meters of my wifi hub.

Any ideas??

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Best answer by Ken_Griffiths

Perhaps try a different WiFi channel & channel-width on your router. I suggest fixing the 2.4Ghz band to a non-overlapping channel 1, 6 or 11 and set a channel-width of 20MHz and see if that solves the issue. If applicable, do the same if running on a SonosNet signal too, but set the SonosNet channel so that it is different to your chosen 2.4Ghz non-overlapping WiFi channel. See if that resolves your grouped-rooms issue.

You can try each of the three channels on the router to see which works best for your environment, but give each one at least half-hour to settle down.

Ken_GriffithsAnswer

Perhaps try a different WiFi channel & channel-width on your router. I suggest fixing the 2.4Ghz band to a non-overlapping channel 1, 6 or 11 and set a channel-width of 20MHz and see if that solves the issue. If applicable, do the same if running on a SonosNet signal too, but set the SonosNet channel so that it is different to your chosen 2.4Ghz non-overlapping WiFi channel. See if that resolves your grouped-rooms issue.

You can try each of the three channels on the router to see which works best for your environment, but give each one at least half-hour to settle down.

J

Jimmy the saintAuthor

Trending Lyricist I

Thanks for getting back to me Ken.

How do I do this? Is it something I physical attempt on my Sky router?

Thanks!!

Ken_Griffiths

See this link to help get you started…

https://helpforum.sky.com/t5/Broadband-Talk/How-to-change-your-Sky-wireless-channel/ba-p/2687733