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Contributor I
Dec 31, 2020 4:55 PM UTC
Answered

Connecting to system

For last couple of weeks have not been able to connect my products to app other than by using cable.

have reset multiple times but system doesn’t seem to want to connect to my WiFi having worked for several years.

any thoughts? I reset, it picks up products says they are connected but don’t show on system 

 

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Ken_Griffiths
Dec 31, 2020 5:05 PM UTC

There have been some recent issues with iOS 14.2 and Apple controller devices using a new network security feature called ‘Private Address’, that had a few issues with some routers. The iOS 14.3 update has resolved most things, but if that’s not applicable in your case, you may need to provide some additional detail. 🔮

4 replies

Ken_Griffiths
Dec 31, 2020 5:05 PM UTC

There have been some recent issues with iOS 14.2 and Apple controller devices using a new network security feature called ‘Private Address’, that had a few issues with some routers. The iOS 14.3 update has resolved most things, but if that’s not applicable in your case, you may need to provide some additional detail. 🔮

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RonaldPAuthor
Contributor I
Jan 3, 2021 7:58 PM UTC

brilliant

fixed

thankyou very much

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Contributor I
Jan 27, 2021 12:13 PM UTC

Why my sonos don’t want to connect to the router 

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Ken_Griffiths
Jan 27, 2021 7:39 PM UTC

Why my sonos don’t want to connect to the router 

I see your issue is being dealt with in this thread (below) … so maybe best to leave all replies in that thread.

 

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