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Art90
Contributor I
October 11, 2020
Question

connecting to google assistant.

  • October 11, 2020
  • 2 replies
  • 127 views

i have in the Netherlands problems to connect my sonos ones and sonos move to google assistant.
I have in my house in the USA also the same sonos ones and it works fine with google assistant.

What do i have to do, to make it work in the Nehterlands.

 

 

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2 replies

Mark P
Mark P
Retired Sonos Staff
October 11, 2020

Hi @Art90.

Welcome, thank you for reaching out to Sonos Community.

Are you getting an error message when trying to set it up in Sonos App?

Did you also download the Google assistance app on your android phone?

You can also try to unplug all Sonos devices from power, then reboot your router. Once the router comes back up, plug your Sonos devices back in.

Let us know if it works. If you need help with any other information, please be sure to let us know

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Art90Author
Contributor I
October 11, 2020

That is not the problem.

I have changed my email to a new email and I have changed the country to the USA and my adress over there, and then it was working.
Now I changed my email back to my former email and once again it doesn't work again. I cannot connect with google assistant to my sonos devices.
I don't know why.

 

 

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