Connect sound cuts in and out.

Forum|Forum|2 years ago
October 16, 2023
4 replies
234 views

I have a Sonos Connect that just started cutting in/out while playing music. The sound doesn't cut out on any other Sonos devices that I have on the same wifi. Nothing has changed in the house and I don’t have any neighbors close enough that the could have a wifi interfere with mine. I have tried different steaming services, I have run different input devices on the tuner and they all work fine. It seems like I'm down to the Connect being the issue. Any thoughts on something else I can try?

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Best answer by Stanley_4

Wait for the issue, submit a diagnostic within a few minutes and contact Sonos support with the number so they can look at your internal data.