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Contributor I
November 27, 2021
Answered

connect gen 1 flickering white light

  • November 27, 2021
  • 1 reply
  • 178 views

I have an aging set up of two connect amps and a connect for zone playing, all connecting to hard wired ceiling speakers .

the two amps work fine in their respective allocated room kitchen and bedroom but the connect isn’t working and can’t reconnect despite every attempt. I get a flickering white light. Any ideas? Just dead?

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    Best answer by James L.

    Hi @BG147,

     

    If you power down the Connect for 30 seconds and plug it back in, does the light do anything other than flickering white, even for a few seconds? 

    If not, please contact our customer care team via phone or live chat as I suspect there’s a hardware issue happening there.

    1 reply

    James L.
    James L.Answer
    Retired Community Staff
    November 29, 2021

    Hi @BG147,

     

    If you power down the Connect for 30 seconds and plug it back in, does the light do anything other than flickering white, even for a few seconds? 

    If not, please contact our customer care team via phone or live chat as I suspect there’s a hardware issue happening there.

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