Connect:amp s2 does not setup and button press is not recognized

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Hello I have a connect:amp s2. I have had it previously connect to my system and it worked fine. I recently change out some components and removed all of the S2 amps. I want to now add one back in and it will not go past the press the button on your connect:amp page. The button press is never recognized.

I have read of a couple of instances of this happening but did not see any resolution to this issue, anyone run into this?

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Pools-3015Answer

Prodigy I

Have you tried connecting the amp directly to your router? If that does not work, I would calling support. They have tools to troubleshoot problems better that we can here.

Pools-3015Answer

Prodigy I

Have you tried connecting the amp directly to your router? If that does not work, I would calling support. They have tools to troubleshoot problems better that we can here.

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Nismos14Author

Contributor I

Have you tried connecting the amp directly to your router? If that does not work, I would calling support. They have tools to troubleshoot problems better that we can here.

Then it doesn’t reconnect to wifi after removing ethernet.

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Pools-3015

Prodigy I

Have you check for firmware updates while connected with a cable?

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Nismos14Author

Contributor I

Have you check for firmware updates while connected with a cable?

It was fully updated just a couple of weeks ago when I had previously connected it

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