Changing mail issue

Forum|Forum|5 years ago
March 18, 2021
1 reply
66 views

Hello,

I’m changing my mail in Sonos profile and have no problem logging in.

My problem is that it request to verify that new address but i don’t receive it.

I double and tripple checked … the mail is correct.

It’s just I don’t recive it while i can receive it on gmail (which i leave). The new email is looking like xxx@ik.me

I even had to revert the mail back to the old one since i cannot post here if my mail is not validated.

Regards,

Pasik

Account

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by James L.

Hi @Pasik__, welcome to the community.

If you’re having issues receiving the verification email I recommend reaching out to our customer care team who can get one manually sent over to you.

James L.Answer

Retired Community Staff

Hi @Pasik__, welcome to the community.

If you’re having issues receiving the verification email I recommend reaching out to our customer care team who can get one manually sent over to you.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

Sign up

Login to the community