cant change account

Forum|Forum|5 years ago
May 29, 2021
1 reply
689 views

Hi,

I am on my iPhone trying to log out of the account linked to my Sonos system to log into another account in the same phone but it will not forget the old account and/or let me sign into a new one. The email address is pre saved when I go to the log on screen and can’t be deleted. I have followed all the steps of logging out, changing system ownership and changed my new account password 3 times so I am 100 percent sure the details are correct. Can anyone help please??!

thanks!!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by GuitarSuperstar

Try resetting the app under App Preferences.

G

GuitarSuperstarAnswer

Lead Maestro

Try resetting the app under App Preferences.

"Receive with simplicity everything that happens to you." - Rashi

Sign up

Login to the community