Cannot control volume on Move with Sonos app

Forum|Forum|5 years ago
January 11, 2021
3 replies
275 views

I can control volume on Sonos One, One SL and Port from Sonos app but not the Move???!

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Best answer by Ken_Griffiths

I see it. I can move the volume control but there's no change in the volume on the speaker.

That sometimes can mean the controller (or the Move) has temporarily lost connection. Do you have more than one ‘wireless’ access point that your devices may have access to, or any guest WiFi networks enabled, that the controller device might be auto-switching to/between?

Ken_Griffiths

I can control volume on Sonos One, One SL and Port from Sonos app but not the Move???!

Is that because you don’t see the Move in the System/Rooms tab in the Sonos App, or is it there and the volume control doesn’t appear when you select it to bring it into focus?

C

charbuttAuthor

Contributor I

I see it. I can move the volume control but there's no change in the volume on the speaker.

Ken_GriffithsAnswer

I see it. I can move the volume control but there's no change in the volume on the speaker.

That sometimes can mean the controller (or the Move) has temporarily lost connection. Do you have more than one ‘wireless’ access point that your devices may have access to, or any guest WiFi networks enabled, that the controller device might be auto-switching to/between?

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