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Contributor I
January 14, 2021
Answered

Cannot change Alarm music with Tidal

  • January 14, 2021
  • 11 replies
  • 772 views

Since the last update to my Play One and S2

app, I can no longer adjust the music on any alarms, new or existing.

i have a series of Alarms with music defined, that leverages Tidal. I change the music every now and again to reflect what I’m currently listening to.

Alarms with existing tracks/albums/playlists chosen from Tidal work as expected. 
 

if I try and create a new alarm, I can’t choose music from tidal. I see the top level categories (Artists, Albums, etc), but can’t browse them, the app selects the category instead.

If I try and create an alarm using another service (amazon prime for example) I can browse fine.

From within the main music part of the application, I can browse Tidal as usual and can play music directly. 

There seems to be a bug/regression or similar that has broken the browsing function within the alarm, but only for tidal.
 

I’ve tried deleting and reinstalling the app,,to no avail. 
 

Any ideas?

 

Thanks

 

Dan

 

 

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Best answer by controlav

This is a TIDAL problem, not Sonos. They have messed up their metadata. You need to ask TIDAL to fix it, not a Sonos issue.

11 replies

controlav
Lead Maestro
February 12, 2021

Specifically it is because “canPlay” has been set on the topmost items,which prevents enumeration when in alarm music picker.

 

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.