Can't update to 14.0

Forum|Forum|4 years ago
January 25, 2022
4 replies
176 views

I am trying to add a Roam to my system.

My S2 app tells me that it needs to be udpated, but when I “update sonos app”, it takes me to the Play Store app page. I have the latest version.

When I select “More Information”, the help pages refer to OS 14.0. That version is not in the play store available to me.

As a result, I am not able to install my Roam. Please advise.

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Best answer by jgatie

So just tried it again and it works now. I guess that there was some kind of propogation problem with my getting the latest app.

Sometimes it senses the update is needed before Apple/Google has fully distributed the new version to their servers. It's best to give it a few hours.

T

timc995Author

Prominent Collaborator I

So just tried it again and it works now. I guess that there was some kind of propogation problem with my getting the latest app.

jgatieAnswer

So just tried it again and it works now. I guess that there was some kind of propogation problem with my getting the latest app.

Sometimes it senses the update is needed before Apple/Google has fully distributed the new version to their servers. It's best to give it a few hours.

T

timc995Author

Prominent Collaborator I

It's been a day since I had the problems. When I look at the Sonos app in the plat store, it is marked with version 14.0, and a last update date of Jan 18th.

When was 14.0 released? If it was the 25th, then why isn't that date on the app description the 25th?

bockersjv

Local Superstar

Maybe because it was released on the 18th to the Beta community and or Apple/Google store for their verification ?

It was public released yesterday.

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