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Contributor I
May 30, 2021 4:02 PM UTC

Can't stop songs playing

Sonos won't stop playing music from my phone- even when I turn off my phone and unplug my WiFi router. No streaming services connected. I can pause via speaker button but can't control via app. Any idea why the Sonos controller app doesn't control Sonos?

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3 replies

Lead Maestro
May 30, 2021 4:06 PM UTC

Try unplugging your Sonos speakers from power for about a minute and resetting the Sonos app under App Preferences.

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"Receive with simplicity everything that happens to you." - Rashi
106rallye
May 30, 2021 4:27 PM UTC

How would Sonos play songs from your phone when the phone is turned off?

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controlav
Lead Maestro
May 30, 2021 4:29 PM UTC

Sonos almost never plays music from your phone, except On This Device on Android, or AirPlay on iOS. Which is it?

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.