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Contributor I
September 18, 2022
Answered

can’t play DR radio in my sonos

  • September 18, 2022
  • 13 replies
  • 254 views

Startomg fem days ago sonos is not able to find DR radio. Shatila is the problem?

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Best answer by Sophus

Now It’s up and running. The name has changed from DR-Radio to DR-Lyd. I’m able to listen to P5 with all the regioner.

13 replies

Ken_Griffiths
September 18, 2022
Lyricist III
September 18, 2022

Same problem here, also doesn’t work through PocketCasts or TuneIn.

Ken_Griffiths
September 18, 2022

The issue with DR Radio is still ongoing as the status page shows. I would just monitor that page to see when the fix has been put in place. 

SophusAuthor
Contributor I
September 18, 2022

Thanks

September 19, 2022

The status page has changed to OK, for “DR Lyd”.

But it still doesn’t work for me: “Unable to browse music - there was a problem connecting to DR Lyd”, like it has for the last couple of days.

Have tried to remove/reinstall the service within sonos, no help.

Anything else I need to retstart, to re-connect to DR Lyd ?

Airgetlam
September 19, 2022

Might be worth trying a reboot of your router, in case they’ve changed the DNS routing, and your router is stuck with the old data.

Bruce
September 19, 2022

Might be worth trying a reboot of your router, in case they’ve changed the DNS routing, and your router is stuck with the old data.

Thanks for the suggestion. But my router does not manage any dns ;-)

But I’ll try to flush my caching dns though…

September 19, 2022

Might be worth trying a reboot of your router, in case they’ve changed the DNS routing, and your router is stuck with the old data.

Thanks for the suggestion. But my router does not manage any dns ;-)

But I’ll try to flush my caching dns hough…

As expected. Even a complete flush of *all* cached dns data in my local caching name-server, did not change anything.

But thanks for the input, one more thing tried, to fix the problem.

Ys

Airgetlam
September 19, 2022

Note that I didn’t say that your router managed DNS itself, only that it may have had old data in it. (cached)

I’d be awfully tempted at this point to submitting a system diagnostic within 10 minutes of experiencing this problem, and calling Sonos Support to discuss it. The hard data that might be in that diagnostic might go a long way in helping determine what the issue is, and unfortunately, those of us who are not Sonos employees don’t have access to those logs. 

Bruce
September 20, 2022

 

Note that I didn’t say that your router managed DNS itself, only that it may have had old data in it. (cached)

 

Trust me, when I tell you, that my router does not cache anything.

 

I’d be awfully tempted at this point to submitting a system diagnostic within 10 minutes of experiencing this problem, and calling Sonos Support to discuss it. The hard data that might be in that diagnostic might go a long way in helping determine what the issue is, and unfortunately, those of us who are not Sonos employees don’t have access to those logs. 

 

I will do so, as it still does not function, at all. Thank you for the links. I will post  a reply here, when there is news on my problem.

And my “delayed” answer is due to, that we probably live in different time-zones.

Greetings from Denmark