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Asmids
Contributor I
December 19, 2020

Can't group 3 rooms

  • December 19, 2020
  • 1 reply
  • 97 views

Hi i have these systems: Living Room, Living Room 2 and Bathroom.

Suddenly I can't group all three together, but only LR & LR2 and LR & Bathroom. But not LR2 & Bathroom.

Everything worked good the other day.

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1 reply

Rowena B.
Rowena B.
Retired Sonos Staff
December 20, 2020

Hi @Asmids,

Welcome to the Sonos community and for letting us know about your concern. May I ask, are you getting any error when you group your speakers? To help you check why you're experiencing update issues, I'll be requesting a diagnostic report submitted from your Sonos system. Please don't forget to include the confirmation number in your response to look into your system and find out the cause. We'll wait for your reply.

Please feel free to reach out if you have further questions or concerns, we’ll be glad to assist you.

 

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