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Dogg11
Trending Lyricist I
Jan 3, 2021 7:25 PM UTC

Can't connect to Sonos

I’ve tried everything to connect. No success. Had system for years, never an issue.

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6 replies

Antifon
Prodigy III
Jan 3, 2021 7:27 PM UTC

Sorry, but too little information to work on! What equipment do you have, and what are you trying to connect to what? It would be easy to guess, but there are enough combinations that the guess would probably be wrong...

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    Dogg11Author
    Trending Lyricist I
    Jan 3, 2021 7:37 PM UTC

    I have multiple play 1 speakers and old generation and new generation play 5

    what else info would help?

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    Dogg11Author
    Trending Lyricist I
    Jan 3, 2021 7:38 PM UTC

    Using S1 system

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    Dogg11Author
    Trending Lyricist I
    Jan 3, 2021 7:40 PM UTC

    I keep getting “unable to connect to Sonos product “

    messages

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    Dogg11Author
    Trending Lyricist I
    Jan 3, 2021 7:44 PM UTC

    Sorry, but too little information to work on! What equipment do you have, and what are you trying to connect to what? It would be easy to guess, but there are enough combinations that the guess would probably be wrong...

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    controlav
    controlav
    Lead Maestro
    Jan 4, 2021 3:45 PM UTC

    iOS/Android/PC/Mac?

    Given the lack of info, I’ll take a wild guess and say this is iOS 14 and you need to enable the Local Network entitlement for the Sonos app.

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