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Contributor I
January 20, 2021

Can't add SUB to room with Sonos 5

  • January 20, 2021
  • 10 replies
  • 373 views

Hi I can’t add my sub to the room with my Sonos 5. Everything is brand new 

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    10 replies

    Lead Maestro
    January 20, 2021
    "Receive with simplicity everything that happens to you." - Rashi
    Contributor I
    January 20, 2021

    If I go into the room the FIVE is in adding a sub isn’t an option, only set up a stereo pair. 

    Lead Maestro
    January 20, 2021

    Is your Sub plugged in?

    Have you tried resetting your router?

    "Receive with simplicity everything that happens to you." - Rashi
    Contributor I
    January 20, 2021

    Yes it’s working in a different room with my surrounds and beam

    Lead Maestro
    January 20, 2021

    The Sub needs to be disconnected from the Beam before you connect it to your Five. 

    Follow these steps to remove the Sub: https://support.sonos.com/s/article/4806?language=en_US

    "Receive with simplicity everything that happens to you." - Rashi
    Contributor I
    January 20, 2021

    Thanks, so they aren’t interchangeable to rooms until removed. Are all the speakers like that. 

    Lead Maestro
    January 20, 2021

    The Sub can only be connected to one room at a time. If you want to connect it to a different room, it would have to be removed from its current room.

    In general, all Sonos speakers can only function in one particular setup at a time. For example: If you wanted your Ones to act as a stereo pair with the Sub, you would have to remove the Ones as surrounds and Sub from your Beam, then pair your Ones as a stereo pair, and then add the Sub to your pair of Ones. Your Ones cannot act as both a stereo pair and surrounds for your Beam at the same time.

    "Receive with simplicity everything that happens to you." - Rashi
    Contributor I
    January 20, 2021

    Thank you so much for your help 

    Contributor I
    January 20, 2021

    If I have another sub I guess that’s not an issue ?

    Lead Maestro
    January 20, 2021

    Yes, the other option would be to purchase another Sub.

    "Receive with simplicity everything that happens to you." - Rashi