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Contributor I
Jan 20, 2021 3:29 AM UTC

Can't add SUB to room with Sonos 5

Hi I can’t add my sub to the room with my Sonos 5. Everything is brand new 

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    10 replies

    Lead Maestro
    Jan 20, 2021 3:35 AM UTC

    Have you followed these steps? https://support.sonos.com/s/article/4805?language=en_US

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    "Receive with simplicity everything that happens to you." - Rashi
    Contributor I
    Jan 20, 2021 4:15 AM UTC

    If I go into the room the FIVE is in adding a sub isn’t an option, only set up a stereo pair. 

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    Lead Maestro
    Jan 20, 2021 4:27 AM UTC

    Is your Sub plugged in?

    Have you tried resetting your router?

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    "Receive with simplicity everything that happens to you." - Rashi
    Contributor I
    Jan 20, 2021 4:37 AM UTC

    Yes it’s working in a different room with my surrounds and beam

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    Lead Maestro
    Jan 20, 2021 4:40 AM UTC

    The Sub needs to be disconnected from the Beam before you connect it to your Five. 

    Follow these steps to remove the Sub: https://support.sonos.com/s/article/4806?language=en_US

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    "Receive with simplicity everything that happens to you." - Rashi
    Contributor I
    Jan 20, 2021 4:50 AM UTC

    Thanks, so they aren’t interchangeable to rooms until removed. Are all the speakers like that. 

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    Lead Maestro
    Jan 20, 2021 5:03 AM UTC

    The Sub can only be connected to one room at a time. If you want to connect it to a different room, it would have to be removed from its current room.

    In general, all Sonos speakers can only function in one particular setup at a time. For example: If you wanted your Ones to act as a stereo pair with the Sub, you would have to remove the Ones as surrounds and Sub from your Beam, then pair your Ones as a stereo pair, and then add the Sub to your pair of Ones. Your Ones cannot act as both a stereo pair and surrounds for your Beam at the same time.

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    "Receive with simplicity everything that happens to you." - Rashi
    Contributor I
    Jan 20, 2021 5:32 AM UTC

    Thank you so much for your help 

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    Contributor I
    Jan 20, 2021 5:33 AM UTC

    If I have another sub I guess that’s not an issue ?

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    Lead Maestro
    Jan 20, 2021 5:38 AM UTC

    Yes, the other option would be to purchase another Sub.

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    "Receive with simplicity everything that happens to you." - Rashi