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Radojevic
Contributor I
January 15, 2019

Bring back http://:1400/reboot

  • January 15, 2019
  • 41 replies
  • 51699 views
For all that is holy, bring back the ability to reboot a Sonos device via a web browser.

Left stereo paired Sonos Play:1 plays sound.
Right stereo paired Sonos Play:1 is silent.

The only thing that fixed the right stereo paired Sonos Play:1 was to power cycle the Sonos Connect.
Shouldn't need to schlep across the house to unplug a power cable, and spend an eternity trying to plug it back in, when the device is already connected to the network.

Let me reboot it from my computer.
Let me reboot it from my tablet.

Do I really need to buy a WeMo outlet to accomplish this?

Setup...
Router -> (ethernet) Sonos Connect -> (SonosNet) 2 - Sonos Play:1s (stereo paired)
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    41 replies

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    phillipmcmahon
    Trending Lyricist I
    February 17, 2019
    For a number of reasons the reboot option should be brought back. Hunting around behind units, ceiling spaces etc to power cycle a device is rather silly.

    Worryingly on a recent tech support call, the very friendly and competent chap helping me rebooted all my devices remotely...
      buzz
      buzz
      Grand Maestro
      February 19, 2019
      While this is not available on demand, a firmware update reboots the units.

      I'm annoyed by the removal of this option and the views of diagnostic data, however, I will point out that I don't reboot my units from one year to the next -- unless there is a major change in the network. If the network has collapsed to the point where I can't contact a player, having the option to reboot the player from the network is not helpful.
        P_S
        Contributor I
        February 20, 2019
        +1 - Please offer the possibility to reboot a specific speaker from the App
          Ryan S
          Ryan S
          Retired Sonos Staff
          February 20, 2019
          Good discussion, and thanks for asking everyone. I'll make sure that your feedback gets passed on up. In part, this was removed for security reasons, as mentioned before, but something to help reboot things easier may be good for the future.

          I would like to add that if you have found your system regularly needs a restart, there may be some underlying issues that our support team can assist with finding on your network which may remove the need for these reboots.
          Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
            P_S
            Contributor I
            February 20, 2019
            Thank you Ryan,

            I have 3 'Connect', 3 'Play:3' , 5 'Play:1' and a Boost.

            In my area, we have a lot of micro power outages, and each time this happen, it take quite a long time ( days ) for the mesh network to find the 'best path'. During that time. I experience cuts in audio, etc ..

            Over time, I learned the best 'boot' sequence for each devices, and it was easy to restart each device in the right order. But now, it I have to go to each device and unplug/re-plug ... which is somewhat a pain ( Ok - yes I am lazy )
            The reboot option was really useful for me.
              buzz
              buzz
              Grand Maestro
              February 20, 2019
              P_S,

              Micro outages are a big pain because some items might go down and reboot, while others might continue, but dazed and confused. Do you have a UPS (Uninteruptable Power Supply) available for the router? Including BOOST on this would probably be helpful too. At least reserve IP addresses for all regular network clients.
                P_S
                Contributor I
                February 20, 2019
                Hi Buzz,

                You have a good point!
                Yes, my cable modem and router are on a UPS as I have a VoIP phone line on that. Also every devices I have is ( Sonos and others ) have an assigned IP

                I will try to get a small UPS for the BOOST.

                Thank you for the suggestion.
                richman6100
                Lyricist I
                March 10, 2019
                For Ryan S: I'd like to add my voice to the requests for a reinstatement of the remote reboot feature in some form. Although not a particularly regular requirement (i.e. there is no underlying issue with my system), on the occasions that my loft-based devices feeding ceiling speakers do need rebooting, I am rather stuck. I have a disability (spinal issues) that make climbing a ladder not as straightforward as it would be for some and since the removal of the remote reboot feature I have regularly had to accept zones in my house simply not working.
                  mjvdhoek
                  Contributor II
                  March 19, 2019
                  grumbllll My Sonos runs rock solid, but need to reboot now due to new network setup .... Just found out they removed the URL reboot... NOT HAPPY..... Many speakers and not all easy accessible to poweroff / on.. This is really annoying..
                    RadojevicAuthor
                    Contributor I
                    March 22, 2019
                    Radojevic Have you assigned static/reserved IP addresses to all of your Sonos devices?
                    I have, indeed.
                    Still need to occasionally reboot a Sonos device... by powering it off, and back on.
                    Working around the lack of remote reboot capability by using a WeMo. 🙂
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