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Contributor I
March 23, 2022
Answered

both my playbars keep disappearing

  • March 23, 2022
  • 11 replies
  • 206 views

I keep having to unplug them and replug them back in for them to appear in my products. Only power cycle seems to solve issue. All my other speakers are fine, it's just the two rooms I have playbars that keep disappearing over night, both also have TV plugged into them.

This has been happening for ages now, since an update a while back.

I've looked at my network and there's only just the one wi-fi all my products are using. I've tried removing, and starting fresh, didn't help.

Thanks for any advice

 

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Best answer by ratty

Sky Q? You’d need to disable the 2.4GHz repeating. Go to 

 and scroll to the relevant section.

11 replies

Max AlienAuthor
Contributor I
March 29, 2022

Thanks for all your help, looks like disabling the 2.4GHz repeating seems to have fixed it. I had one drop off during weekend, but think one of my Sky boxes decided to turn the repeating on, will keep eye on it. I was able to keep 5GHz repeating on.