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Avid Contributor III
May 30, 2021 10:12 AM UTC
Answered

Boost has disappeared from system

I have only two components, a Sonos Boost directly connected to my router and a Sonos Port connected by Wi-Fi from the Boost in my listening Room.

This arrangement has previously worked together well, but now the Boost has disappeared and I can only get the Sonos Port working again by moving it and connecting directly to my router.

Any tips for a solution would be appreciated?

 

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John BAnswer
May 30, 2021 10:55 AM UTC

First, try powering off your router, Boost and Port. Then power back on in that order.

If that doesn't help then power off the Boost again, connect the Port by cable to your router and go to Settings, System,  Network and go through Wireless Setup. You will probably be able to run your system wirelessly without a Boost, as you only have one player, although this depends on the reliability of your WiFi. 

2 replies

John BAnswer
May 30, 2021 10:55 AM UTC

First, try powering off your router, Boost and Port. Then power back on in that order.

If that doesn't help then power off the Boost again, connect the Port by cable to your router and go to Settings, System,  Network and go through Wireless Setup. You will probably be able to run your system wirelessly without a Boost, as you only have one player, although this depends on the reliability of your WiFi. 

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DavnosAuthor
Avid Contributor III
May 30, 2021 12:11 PM UTC

Thank You, I’ll give this a try.

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