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Contributor I
April 19, 2021
Answered

Beam’s Daily 2-Minute Drop a Mystery

  • April 19, 2021
  • 1 reply
  • 42 views

My Beam works great, HDMI to TV, except it drops out for 1-2 minutes every day at 7:59 PM CDT and TV speaker takes over, then the Beam comes back on. I’ve got Sonia set to update overnight, so it’s not that. Thoughts?

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Best answer by Stanley_4

As soon as the sound switches back to the Beam submit a diagnostic and contact Sonos with the number it provides to have them look at what is happening.

 

 

1 reply

Stanley_4
Stanley_4Answer
Grand Maestro
April 19, 2021

As soon as the sound switches back to the Beam submit a diagnostic and contact Sonos with the number it provides to have them look at what is happening.