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Graces
Contributor I
May 24, 2022

BBC suddenly starts playing during local radio station’s streaming 😞

  • May 24, 2022
  • 14 replies
  • 213 views

No changes at all on my end, but last week while listening to our regular local radio station (KBCS 91.3) via TuneIn, my Sonos system will suddenly play the BBC instead of the radio station feed.

Right in the middle of the music it will just switch over. 😖
KBCS is a local station that plays mostly music. I don’t even have the BBC on my list of stations. 

The station’s live stream is just fine. If I listen to the station via TuneIn on my phone it’s fine. 

But on my Sonos it suddenly plays the BBC. 
it doesn’t do this to any other radio station I listen to. 
 

I removed The Station from my presets. I restarted my router. Still doing it. 

Very depressing as we listen to this station for many hours a week and can’t get the signal clearly on the radio tuner.

Thanks
 

 

 

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14 replies

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GracesAuthor
Contributor I
June 6, 2022

Thanks Ken I will investigate all of this. 
I totally forgot I have a Move on the system as well. 
some of this is a little out of my knowledge range, but not nearly so far that I can’t learn about it as I should.

my router Wi-Fi boost everything is all next to each other. 

 

what’s a mystery is all this worked just fine. My partner is convinced it was something Xfinity did during an upgrade. But no one else on my block is having these connectivity issues. 
 

I will report back!

danciske
Contributor II
August 17, 2022

Same exact issue, going on for last 2-3 months.  KBCS switched to BBC around 4:44 PM daily.

Any recommendations?  Was your issue resolved ?

nik9669a
Senior Virtuoso
August 18, 2022

Submit a systems diagnostic within 10 minutes of an occurrence, and then contact Sonos support. They may be able to tell you what/where the “change channel” command originated. 

GracesAuthor
Contributor I
August 18, 2022

I ended up unplugging the system and turning the power strip off and on. Amazingly so that seem to fix it. Go figure. 🤦🏻‍♀️

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