Contributor I

Asus ZenWiFi AX rotuer QoS feature doesn't work with Sonos

Forum|Forum|5 years ago
January 27, 2021
34 replies
15125 views

If you have one of those Asus routers which support Quality of Service (QoS) feature to prioritize different kind of traffic (Streaming, Work from Home, etc.), this may be helpful to you. When I enabled this feature I had lot of issues with connecting to various Sonos speakers, or playing music on them, or adding a new speaker to the system, etc. Once I disabled QoS feature in the router, everything worked seamlessly.

I have ASUS ZenWiFi AX6600 (XT8) router.

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Pinned Reply By Naveed.Ahmad

Problem Solved: I am glad to announce that all my Sonos speakers are now working fine with Asus Zen WiFi XT8 router. Here is what I did.

Asus released a new firmware 3.0.0.4.386_41793, but against all my hopes that did not fix it either. I then did a Factory Reset on the router. Set my WiFi’s name and password the same as before. And all my devices including all my Sonos speakers are connecting fine and playing music fine with WiFi.

I no longer need to connect one of the speakers through Ethernet cable to make the rest connect through SononNet network as the workaround.

Hope this solves the problem for all of you guys.

PS. I thought about doing a factory reset because my secondary node kept on disconnecting and flashing green light after the firmware version 41793. Factory reset solved that problem too.

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Gloriousdead

Contributor I

Thanks @Whatswong, have anyone else (having had previous challenges w Asus XT8 firmware updates resulting in Sonos complications) now upgraded to the latest FW-release 3.0.0.4.386.42095 and seen the previous Sonos-problems being solved?

D

Digital_Hero

Lyricist I

I have been trying to fix the Sonos issues with my ASUS ZenWiFi AX routers even since it broke after one of their firmware updates last year. The last stable firmware version that works is 3.0.0.4.386.25790. None of the other firmware versions work with Sonos where you can use the ASUS WiFi network to connect them all. I have 15x Sonos devices and 4x ASUS ZenWiFi routers and it seems I can only get Sonos working all together by using SonosNet. It seems to me that this is a firmware issue that’s just not fixed.

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Digital_Hero

Lyricist I

I finally have all of my Sonos units working with my ASUS ZenWiFi routers using the 2.4Ghz band. After upgrading to the latest firmware on my routers, I simply removed all of my AiMesh nodes and then added them back. It looks like there was a sync issue between the nodes which meant only certain Sonos devices would connect. This is now working flawlessly and I can stream music to all of my Sonos devices in party mode.

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funkygrandmother

Contributor I

What worked for me with the problematic Asus mesh setups as even the latest 386_xxxx firmware for my models did not work.

I have 2 surround sonos setups that I had to bind to my mesh node. They did not like when I had them connecting though the main node. It is also worth mentioning that I have non-matching mesh setup (RT-AX92U for main router and RT-AX11000 for mesh node).

Firmware versions currently being run:
RT-AX92U: 3.0.0.4.386_43084-g728dd24
RT-AX11000: 3.0.0.4.386_43129-g60defb2

I tried everything, resetting to factory settings after a firmware update, removing and re-adding the mesh node, making sure all the recommended settings were disabled (QoS, Airtime Fairness, etc), rejoining the sonos units and nothing worked. There is something amiss with the Asus firmware for sure.

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