Contributor I

ASUS Router firmware update 2020/11/26

Forum|Forum|5 years ago
December 3, 2020
71 replies
9421 views

Hi, I just want to inform others that the latest firmware for ASUS RT-AX58U, released on the 26th of
November, will make the Sonos speakers stop working (Confirmed on Play:1 and Play3).

I have tried to factory reset the speakers and reconfigure them but without success.
I don’t exactly know what is causing this, but a roll back to previous firmware resolved the issue.

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J

jambaby

Lyricist I

Just dropping in to say the roll back firmware fix worked for me and my system. I have an Asus RT-AX58U, Sonos Play:5 and Sonos One (used mainly with Spotify). Was previously using the latest firmware update (Version 9.0.0.4.386.41994). Rolled back manually to Version 3.0.0.4.384.9918 and everything works again. No more dropping out or connectivity issues. Thank you!

E

egtvedt

Contributor I

I had the exact problem after upgrading my AX88 to latest firmware.

The solution for me was to toggle the Airtime Fairness feature, first set it to enable for both 2,4 and 5 GHz. Apply and let it restart WiFi.

Then disable Airtime Fairness for both 2,4 and 5 GHz again, apply to restart WiFi.

You find this setting in the router web under wireless and then the professional tab.

I assume it is a bug in the update not writing the correct value here after the upgrade, and explicitly toggle through it will store it again properly.

G

gmariotti

Lyricist I

New version released for the AX58U (3.0.0.4.386.42095), any brave soul that will give it a try?

O

oclanis

Lyricist I

New version released for the AX58U (3.0.0.4.386.42095), any brave soul that will give it a try?

For AX82U, I just tried the current firmware as well as the most recent beta, and still the same problem.

Rolled back to 3.0.0.4.384_9948 and everything is working again.

D

darkelf

Lyricist III

I have the AX86U, using the beta firmware 9.0.0.4.386.41994. For me to get things to work I have to turn off the guest network and the 802.11ax / Wi-Fi 6 mode for both 2.4 and 5 ghz. I tried enabling/disabling the Airtime Fairness feature and disabling/enabling IGMP Snooping as mentioned in previous posts but neither seemed to work for me. I’ve been working with Asus since the 3.0.0.4.386.41535 version broke Sonos. I also can’t keep my Google Nest Home/Mini on the network … but I think that’s another issue.

E

Ecotone

Trending Lyricist I

Hi, I just want to inform others that the latest firmware for ASUS RT-AX58U, released on the 26th of
November, will make the Sonos speakers stop working (Confirmed on Play:1 and Play3).

I have tried to factory reset the speakers and reconfigure them but without success.
I don’t exactly know what is causing this, but a roll back to previous firmware resolved the issue.

Thanks so much for your post! I just got this exact router at Best Buy last weekend and was starting to lose my mind with the connectivity issues with our Arc and One. Had I not found this, I would have probably ended up returning the router.

Hopefully ASUS addresses this soon with a new firmware. I will drop them a message too through Customer Support.

Thanks!

controlav

Lead Maestro

Thanks so much for your post! I just got this exact router at Best Buy last weekend and was starting to lose my mind with the connectivity issues with our Arc and One. Had I not found this, I would have probably ended up returning the router.

Hopefully ASUS addresses this soon with a new firmware. I will drop them a message too through Customer Support.

Thanks!

Frankly I think you should return the router while you can. Asus have illustrated an inability to fix their products that does not inspire any confidence.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

E

Ecotone

Trending Lyricist I

Thanks so much for your post! I just got this exact router at Best Buy last weekend and was starting to lose my mind with the connectivity issues with our Arc and One. Had I not found this, I would have probably ended up returning the router.

Hopefully ASUS addresses this soon with a new firmware. I will drop them a message too through Customer Support.

Thanks!

Frankly I think you should return the router while you can. Asus have illustrated an inability to fix their products that does not inspire any confidence.

Thanks for the candid answer. What router or mesh system would you recommend that supports wifi 6 and be fully compatible with Sonos?

controlav

Lead Maestro

Frankly I think you should return the router while you can. Asus have illustrated an inability to fix their products that does not inspire any confidence.

Thanks for the candid answer. What router or mesh system would you recommend that supports wifi 6 and be fully compatible with Sonos?

I use AmpliFi devices in my homes which run a total of four Sonos households. I believe their latest model supports WiFi 6 but that’s not something I need myself.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

E

Ecotone

Trending Lyricist I

Frankly I think you should return the router while you can. Asus have illustrated an inability to fix their products that does not inspire any confidence.

Thanks for the candid answer. What router or mesh system would you recommend that supports wifi 6 and be fully compatible with Sonos?

I use AmpliFi devices in my homes which run a total of four Sonos households. I believe their latest model supports WiFi 6 but that’s not something I need myself.

Thanks for your answer. On second thought, a mesh wifi would definitely be overkill for our current home. I am giving the Archer AX50 router a try. It is arriving tomorrow. I will report back here for the community. If all good, I will return the Asus router.

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