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Tau44444
Contributor I
January 13, 2021
Answered

Apple AirPlay 2 & Sonos

  • January 13, 2021
  • 2 replies
  • 105 views

When you cast something using it to a Sony TV x950h is the sound not as loud. Seems like I have to turn it up a lot louder to hear it.  
 

i have the new Sonos Arc and Gen 3 Subwoofer.   Just got this today with the new TV.  
 

I am at 53 volume to hear it.  

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Best answer by ratty

When you cast something using it to a Sony TV x950h is the sound not as loud. Seems like I have to turn it up a lot louder to hear it.  
 

i have the new Sonos Arc and Gen 3 Subwoofer.   Just got this today with the new TV.  
 

I am at 53 volume to hear it.  

So… you’re casting via AirPlay to your TV. Sonos isn’t involved in that at all.

If you’re just casting audio, why not AirPlay direct to the Arc? 

2 replies

Annazel S
Annazel S
Retired Sonos Staff
January 13, 2021

Hi @Tau44444.

Thanks for reaching out and welcome to the community! Let me help you figure this out.

To better understand what’s going on, kindly replicate the issue, then submit a diagnostic report through the Sonos app shortly when it happens, and reply with the confirmation number. I'd start by reviewing your system and go from there, it will help in identifying what's possibly causing the issue.

 

Looking forward to hearing from you soon.

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ratty
rattyAnswer
January 13, 2021

When you cast something using it to a Sony TV x950h is the sound not as loud. Seems like I have to turn it up a lot louder to hear it.  
 

i have the new Sonos Arc and Gen 3 Subwoofer.   Just got this today with the new TV.  
 

I am at 53 volume to hear it.  

So… you’re casting via AirPlay to your TV. Sonos isn’t involved in that at all.

If you’re just casting audio, why not AirPlay direct to the Arc? 

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