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Contributor I
Aug 26, 2021 1:16 AM UTC

amp not detecting architectural speakers

im trying to true play my speakers I just installed. and its not detecting it. its in ceiling speakers. I checked all updates and it up to date. all wires are correct and wifi is good.

 

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2 replies

Lead Maestro
Aug 26, 2021 1:37 AM UTC

Did you go through the “Detect Sonos Architectural” setup process under the Amp settings in the Sonos app?

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"Receive with simplicity everything that happens to you." - Rashi
106rallye
Aug 26, 2021 7:23 AM UTC

I seem to remember Trueplay on an Amp only works with Sonos In-Wall or In-Ceiling Architectural speakers by Sonance, or when the Amp is used for surround with third party speakers. What's your set up?

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