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Contributor I
Jan 3, 2021 4:37 PM UTC

Amp disappears in Sonos app

Sporadic dropout of AMP from my tiny network of 2 sonos devices. No changes in location or any other disturbances. I see in my router that the amp suddenly sometimes switches to the other of my 2.4g/5g network but not sure that matches with the dropouts timing wise.

have rebooted, reset, disabled/enabled wifi etc. Not sur what to do anymore, the sonos one works flawlessly all the time. Anyone has any ideas?

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3 replies

UKMedia
Jan 3, 2021 4:39 PM UTC

Are any of your devices connected via an Ethernet cable?

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Perra pAuthor
Contributor I
Jan 3, 2021 10:19 PM UTC

Hi, no not permanently. Have tried to connect them and reset wifi. The AMP works with cable

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UKMedia
Jan 4, 2021 8:26 AM UTC

Hi, no not permanently. Have tried to connect them and reset wifi. The AMP works with cable

Is your other AP/ Router set-up in Bridge mode?

 

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Remember: Sometimes Red Wine helps :)