Trending Lyricist I

Amp cutting out

Forum|Forum|4 years ago
October 18, 2021
7 replies
210 views

I have an Amp, with two surround speakers, a Playbar and Sub connected to my TV

When I first turn on the TV I get sound and a momentary green light on the Amp, then the light turns white and the sound stops. I can sometimes get the sound back by rebooting the Amp. Any thoughts?

Sonos Amp

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G

GuitarSuperstar

Lead Maestro

A solid green light usually indicates that the Sonos device has been muted.

Try disconnecting (unbond) the Amp as surrounds from the Playbar in the Sonos app and unplugging the Playbar from power for a couple of minutes and reboot your router. Then plug the Playbar back in and connect (bond) the Amp as surrounds again in the Sonos app.

"Receive with simplicity everything that happens to you." - Rashi

larry989Author

Trending Lyricist I

Will try and let you know

larry989Author

Trending Lyricist I

Did not fix the problem, however my wife discovered that if she goes to the Room with the TV (and the Amp and Sun and speakers) and selects TV and hits play now the volume works. She was in the desktop app. I don’t see the same option in my phone app

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GuitarSuperstar

Lead Maestro

Be sure TV Autoplay is enabled under the Playbar settings in the Sonos app.

"Receive with simplicity everything that happens to you." - Rashi