Adding PLAY1 as Surround to Arc fails

Forum|Forum|5 years ago
August 24, 2021
3 replies
611 views

Had it all setup - then suddenly the 2 PLAY:1 drops of - adding them again but when I try to add them as surround it fails - The network are stabil and all products are on… so what do I do?

“Add surround speakers. This will take a minute...”

“There is a problem adding your surround speakers. Check your network connection, and check that your products is on”

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Best answer by GuitarSuperstar

Try unplugging the Arc and Play:1s from power for a couple of minutes and reboot your router. Also be sure WiFi is enabled on the Arc in the Sonos app.

G

GuitarSuperstarAnswer

Lead Maestro

Try unplugging the Arc and Play:1s from power for a couple of minutes and reboot your router. Also be sure WiFi is enabled on the Arc in the Sonos app.

"Receive with simplicity everything that happens to you." - Rashi

H

HewaAuthor

Contributor I

thanks - it worked :D

S

SorinS

Lyricist I

Perfect tip, thx. It worked for me, also.

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