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Kristis
Contributor I
January 12, 2021
Answered

30 unit Sonos system crashes with Jung Sonos Gateway

  • January 12, 2021
  • 14 replies
  • 240 views

Hello,

one of our clients uses SONOS products in their building, its like a 30 devices, from ONEs to AMPS, Beams and Bars. Two sonos gateways. 

Whole devices was on LAN cable, but after adding Beam to the controller whole system crashes, older devices starts to disappear. After putting everything on wifi it seams to stabilize but after some time i notice that on my ping program the whole system loses connection instantly, like a switching On and Off. 

Maybe you can suggest a solution or if there is some specific way to manage all these devices.

P.s. Amps are not even added to controller yet, do not know what will happen after we add them...

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Best answer by ratty

Right, we’re getting somewhere. To start with, that linked page says “up to 30 Sonos devices can be controlled” so if you’ve hit that limit who knows what could happen. Also, since it’s a third party integration I think you’d be better off contacting the vendor.

14 replies

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ratty
ratty
January 13, 2021

See the edit to my last post.

KristisAuthor
Contributor I
January 13, 2021

See the edit to my last post.

Yes, thats the company JUNG, they making these kind of devices for Smart houses… and sonos gateway is without port address just the xx.xxx.xxx.xx

ratty
rattyAnswer
January 13, 2021

Right, we’re getting somewhere. To start with, that linked page says “up to 30 Sonos devices can be controlled” so if you’ve hit that limit who knows what could happen. Also, since it’s a third party integration I think you’d be better off contacting the vendor.

KristisAuthor
Contributor I
January 13, 2021

Thank you ratty, 

I treated their sonos-gateway as Sonos product and did not consider as a third party, I will test this next week. I have a feeling that their automative controller is glitching the network.

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