Zp 24/96

24/192 audio in all it's glory, not just 16-bit.

Squeezebox does it, Naim does it, Linn does it, Sonos next PLEASE!! 😃

This topic has been going since 2007, and I as a Sonos customer find it quite amazing that Sonos have not made one single comment about the 24 96 issue. I have heard about their policy of not announcing anything until it happens, but if they have no intention of ever supporting 24 96 then why not just post a reply to say so. I have 3 zones going in my house, and with 24 96 downloads now becoming very feasible, one would like to know what the future holds before considering expansion. If Sonos are concerned about losing sales because they are not going to support 24 96, then let us know. I feel their lack of comment only serves to invite hope, real or false, and this is unfair to their customers!

I have heard about their policy of not announcing anything until it happens, but

and that's what is in effect here. I am not arguing the desire..i also would love to know some things about the future... however, until it changes, the current policy is that they don't talk about the future. and "just tell us if you will support xyz" is precisely that very thing. you "only" want to know about this one thing...but 72 other people "only" want to know about 72 other things...obviously its a slippery slope.

you "only" want to know about this one thing...but 72 other people "only" want to know about 72 other things...obviously its a slippery slope.

Absolutely! And making a statement about this feature request and not the other 72 would really be unfair on their customers.

Expecting or demanding this sort or priority treatment is actually quite selfish IMO.

Cheers,

Keith

Whoa! Does a person have no right to express his opinion about the issue he feels strongly about? Is that not what forums are for? I am not denying the existence of 72 other issues - I just feel strongly about this one. If I address 1 issue, must I also address all 72 others? Calling this selfish is a bit of a cheap shot!

By the way, I addressed a this request directly to Sonos and here is their answer, after the usual 'do not make statements about future developments' intro: 'We can however assure you that there have been multiple requests for the product described by you and our product management is aware of it.' I'm an optimist, so I interpret this as positive.

Whoa! Does a person have no right to express his opinion about the issue he feels strongly about?

Trevgrif, keep on requesting for this feature. You are a customer and have every right to ask for this. I have been patiently waiting for this support since 2005...

SONOS has a great product, great support, great team, but I just have never been all that excited with the lack of feedback on future functionality.

At the same time SONOS has been very conservative about what they release hence they have a very stable environment with very few bugs. 24/96 is definitely a must moving forward. I will probably give the Squeezebox Touch a try when it is released for this support in my high end system... but I know in the end I will be back to my SONOS system... http://forums.sonos.com/images/icons/icon7.gif

At the moment I am just using iTunes to play 24 96 files and controlling it through my iPhone so I can play them on my main system. Obviously the options are limited. I wouldn't change my Sonos system though. I too appreciate the conservative approach which has resulted in a mainly bug free system.

Trevgrif,
You can carry on expressing your opinion, but others (including myself) are equally allowed to disagree with you.

In this case there are people who seem to think that their specific feature request is more important than others out there, and that their specific feature request should have priority or special treatment.

We were just explaining why that could be considered as unreasonable.

I understand you feel strongly about this, but others feel strongly about their favourite feature requests. Why do you think Sonos should give you special treatment over those people by commenting on their future plans for this? That may not have been your intent when posting, but that is essentially what you were asking for.

I'm sure you would be mightily upset if Sonos posted their plans for (for instance) crossfading support, but said nothing about hires support.

I'm not criticising anyone's support for this. I actually believe some form of hires support would be a good thing to have.

Cheers,

Keith

Majik, if you could quote one instance in my post where I suggested that my 'specific feature request should have priority or special treatment' or that it was 'more important than others', then I will apologize for having a selfish attitude. My post merely addressed one particular issue and requested a response. If I had to, in a future post, request that the bit rate of a track be displayed on the screen, would that also be selfish in that I would be considered to have no regard to those wanting other features? If you want something, just write and request it. Why should we fear posting in case you think we are being selfish?

Majik, if you could quote one instance in my post where I suggested that my 'specific feature request should have priority or special treatment' or that it was 'more important than others', then I will apologize for having a selfish attitude.

Let's see now...

I have heard about their policy of not announcing anything until it happens, but if they have no intention of ever supporting 24 96 then why not just post a reply to say so.

...because they are not going to support 24 96, then let us know.

I feel their lack of comment only serves to invite hope, real or false, and this is unfair to their customers!

and

My post merely addressed one particular issue and requested a response.

If this isn't asking for an exception to their policy of not commenting on future developments, I don't know what is!

If I had to, in a future post, request that the bit rate of a track be displayed on the screen, would that also be selfish in that I would be considered to have no regard to those wanting other features? If you want something, just write and request it. Why should we fear posting in case you think we are being selfish?

Firstly no-one needs to "live in fear" unless they post a direct personal attack, but anyone who posts an opinion or who makes a claim which is in any way controversial should be prepared to be challenged on it by other users who may disagree, challenge their claims, or take exception to the content of their post.

Secondly my post wasn't addressed just to you but to the community in general. There have been those who have expressed in a lot stronger terms than you that they feel that their pet feature request somehow deserves special treatment (such as getting a comment from Sonos). I was pointing out, in general, why this is unreasonable and, yes, selfish.

Finally, as I said before, I have no problem at all in people wanting features even if I don't want them myself. It's the attitude that any specific feature requests deserves special consideration or treatment (such as getting a comment from Sonos) that's the problem.

Cheers,

Keith