zoneplayer 90 cutting out

I would submit diagnostic to Sonos and call them.

If you have multiple Sonos devices in your house and this is not the one making the hard wire connection.  Personally I would try Factory resetting it.  But you don't want to do that if it is the device making the hard wire connection or you would lose all your Playlists / Favorites.

Hello Mike,

Can you please test the unit again and when you hear the audio cut out, could you please submit a diagnostic and I'll be happy to take a look. Please respond with the number here and indicate which unit you are hearing the audio drop. 

Have you tested alternate services and your music library? Which audio connection are you using out of the ZP90- have you tried an alternate audio connection as well, to see if you still hear the drop?

Same issue for me on my ZP90. I've submitted report No. 
   3905472

Same issue for me on my ZP90. I've submitted report No. 
FYI, I have 2 x Play 3 and 1 x Play 5 on same network. 

Same issue for me on my ZP90. I've submitted report No. 
Hello Gavan,

Have you tested alternate services and your music library? Which audio connection are you using out of the ZP90- have you tried an alternate audio connection as well, to see if you still hear the drop?

Hi Dom, yes I have tried all sources. Even when I group all zones with one source the zp90 is the only one that cuts out. It is hard wired via LAN as well. It seems to cut out more when first turned on.  I am currently using the RCA connection but was using optical in our last place and still happended.

Hi Dom, yes I have tried all sources. Even when I group all zones with one source the zp90 is the only one that cuts out. It is hard wired via LAN as well. It seems to cut out more when first turned on.  I am currently using the RCA connection but was using optical in our last place and still happended.
Hey Gavan,

Thanks for the info- it sounds like it might be the device itself. I'd recommend that you call into our support line so that we can take a deeper look at the unit. 

Hello, I have the same problem with my zoneplayer 90, it cuts out the music when using line in connection to a record player or computer.
Shal I submit a diagnostic?

Yes, please.

Confirmation number 6795175