Skip to main content
mikeboston
Contributor I
Jul 22, 2017 7:46 PM UTC
Question

Turntable dropping out

My issue is I have three Play 1's and one Connect with a turntable/preamp connected to it. My internet/router is plugged into a single Boost and I direct connected my Connect to the Boost. My turntable cuts out though and I have to jack the volume way up. I'm wondering if I have it set up correctly. Might need some walking through. Help!
      This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

      3 replies

      Kumar
      Jul 23, 2017 12:56 AM UTC
      In line out settings, use the Compressed option, and move the level to 8. That should fix both issues. There is also a way to use airplay option to avoid using Compressed, see this thread for details:
      https://en.community.sonos.com/music-services-and-sources-228994/using-a-turntable-with-sonos-6769426
      Translate
        Jadan
        Lyricist I
        Aug 13, 2017 3:54 AM UTC
        Im having the same issues. I am trying Kumar's suggestion, but I do not see an option listed for 'compressed'. Where is this located? I seem to get this problem when I group my living room with my office (where my turntable and Connect are located). If I keep it only in the Office group, the dropout goes away? Could there be an issue with the Connect being hardwired into the internet? Cheers.
        Translate
        Jadan
        Lyricist I
        Aug 13, 2017 5:14 AM UTC
        I found the 'Compression' setting in the Sonos App. Its located under Settings/Advanced Settings/Audio Compression. Ill keep an eye on it and see if it helps.
        Translate
        Terms & ConditionsAccessibility statement