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mchinehd
Contributor I
February 16, 2017
Question

Trouble with Connect:Amp, White and Orange Flashing

  • February 16, 2017
  • 1 reply
  • 885 views
My Connect Amp is flashing white and Orange. I submitted diagnostic information;

Your confirmation number is: 7106534.

I disconnected speakers and tried to play music with controller, still flashing even white.orange.white.orange.

Any help would be appreciated.
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    1 reply

    Jeff S
    Jeff S
    Retired Sonos Staff
    February 16, 2017
    My Connect Amp is flashing white and Orange. I submitted diagnostic information;

    Your confirmation number is: 7106534.

    I disconnected speakers and tried to play music with controller, still flashing even white.orange.white.orange.

    Any help would be appreciated.

    Hi mchinehd,

    Due to the nature of this issue it would be best to work with our phone team. Please call us up and reference case number: 170216-002177. You can find our phone number and hours here.
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