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Contributor III
Oct 8, 2017 8:16 PM UTC
Answered

Subwoofer out - blown?

Just set it up today, after 3 hours it cut off. Rebooted, unplugged, nothing. Wired speakers still work (Connect Amp). Do I need a new AMP?
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    Oct 9, 2017 6:33 PM UTC
    Thanks for the details Aquatic. I'd recommend that you give us a call and work with a Sonos technician live. They'll take a look with you and help with the next steps if there's an issue with that unit.
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    3 replies

    AquaticAuthor
    Contributor III
    Oct 8, 2017 8:18 PM UTC
    Diagnostic 7931611
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    AquaticAuthor
    Contributor III
    Oct 8, 2017 8:22 PM UTC
    Note - Amp has been in use for 12mo, no issues. Sub was hooked up today.
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    Oct 9, 2017 6:33 PM UTC
    Thanks for the details Aquatic. I'd recommend that you give us a call and work with a Sonos technician live. They'll take a look with you and help with the next steps if there's an issue with that unit.
    Translate
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.